{"id":425,"date":"2025-06-09T18:46:18","date_gmt":"2025-06-09T16:46:18","guid":{"rendered":"https:\/\/siaccino.isialab.it\/thevision25\/?page_id=425"},"modified":"2025-09-17T22:59:49","modified_gmt":"2025-09-17T20:59:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/siaccino.isialab.it\/thevision25\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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Have questions?<\/strong><\/h2><\/div>\n\n\n\n

We have 24\/7 support available.<\/p>\n<\/div><\/div>\n\n\n\n

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Still need help?<\/p>\n\n\n\n

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Contact our support<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
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What is Vision Studio and what makes your frames different from a traditional digital frame?<\/mark><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Vision Studio creates high-end, handcrafted, Made in Italy digital frames designed to showcase digital art and NFTs elegantly and professionally. Unlike standard frames, they combine luxury design, premium materials, and an advanced software platform for personalized artwork management.<\/p>\n<\/div><\/div>\n\n\n\n

What formats and shapes of digital frames are available?<\/mark><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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We offer frames in various shapes (classic, square, circular) and sizes, including 21.5″, 32″, 43″, 55″, 65″, as well as special formats like 22″, 33″ (square), and 23.6″ (circular). Each frame can be customized in materials and finishes.<\/p>\n\n\n\n

<\/p>\n<\/div><\/div>\n\n\n\n

Do the frames support audio and video content in addition to static NFTs?<\/mark><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes. Vision Studio frames support high-resolution multimedia content, including art videos and audio files, providing a fully immersive experience.<\/p>\n\n\n\n

<\/p>\n<\/div><\/div>\n\n\n\n

What is the Vision App and how does it work?<\/mark><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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The Vision App is a proprietary platform that allows you to manage and display NFTs and digital content directly on our frames or other compatible devices. It offers features like custom playlists, scheduled rotation, and Web3 wallet integration.<\/p>\n\n\n\n

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Can I use the Vision App on other devices?<\/mark><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes. Our platform is compatible with smart TVs, tablets, and other enabled screens, although some premium features are reserved for Vision Studio frame users.<\/p>\n\n\n\n

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Is it safe to connect my NFT wallet to the Vision App?<\/mark><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Absolutely. The Web3 wallet connection is secure and encrypted. Vision Studio does not store private keys and uses standard protocols to ensure privacy and data protection.<\/p>\n\n\n\n

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Can I customize my Vision Studio frame?<\/mark><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes. We offer several customization options: choice of materials, sizes, and the possibility of engravings. Our goal is to provide a frame that perfectly integrates with your space and artistic vision.<\/p>\n\n\n\n

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How can I purchase a Vision Studio product?<\/mark><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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We do not use a traditional e-commerce cart. You can book an appointment through our website for a personalized consultation to configure your ideal frame together.<\/p>\n\n\n\n

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Do you offer international shipping?<\/mark><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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Yes. We ship throughout Europe and North America and are expanding our global network. Professional installation is also available on request through partnerships with selected studios and showrooms.<\/p>\n\n\n\n

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What kind of support do you offer after purchase?<\/mark><\/strong><\/span><\/i><\/span><\/i><\/span><\/a><\/span><\/div>
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We provide dedicated technical support via app, email, and phone. Every customer receives a complete guide and can rely on continuous software updates and personalized support at every stage.<\/p>\n\n\n\n

<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

We have 24\/7 support available. Still need help?<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"pgc_sgb_lightbox_settings":"","footnotes":""},"class_list":["post-425","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nVision Studio FAQ | Frequently Asked Questions<\/title>\n<meta name=\"description\" content=\"The frame Vision: Elegant and customizable digital frames for NFTs and digital art. 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